Don't Fall For These Hulu Phishing Email Scams

As of December 30, 2023, the American subscription streaming media service Hulu, owned by The Walt Disney Company, boasts nearly 50 million users. However, this popularity also makes it a prime target for online scammers. In recent years, Hulu subscribers have reported receiving phishing emails from scammers posing as the streaming service.

The scam typically unfolds as follows: recipients receive an email, purportedly from Hulu, claiming that their membership has expired but can be renewed for free. The email then prompts the recipient to either open a malicious attachment or click on a phishing link to provide personal information. If the attachment is opened, it will install malicious software on the recipient's device, allowing scammers to steal personal information without consent. 

Clicking on the link will redirect the recipient to a fake Hulu website, where they are prompted to enter personal information that will be sent directly to the scammers. However, Hulu has made it clear on their official website that they will never contact users via social media, email, text, or phone to request payment or private account information such as passwords or billing details. 

Therefore, as a Hulu subscriber, you should exercise caution and vigilance when receiving unsolicited communications claiming to be from Hulu.

Examples of Hulu Phishing Emails

An Example of a Hulu Phishing Email
An Example of a Hulu Phishing Email. Source: Reddit

Another of a Hulu Phishing Email
Another example of a Hulu Phishing Email. Source: Komando

As I mentioned earlier, Hulu will never send you emails such as these.

The first email came from a Gmail account, which is a clear sign that it's a scam. The second email came from hulu@hulumail.com, which seems legit because it has "Hulu" in the address. But if you visit Hulu's official website and log in, you can find the "Contact Us" section and send them an email. You'll see that the official email address is support@hulu.com. That's why it's crucial to double-check email senders to ensure they're from the official site.

These examples serve as a stark reminder of the increasing sophistication of cybercriminals in their ability to spoof emails and websites. The level of realism achieved in these fraudulent communications can easily deceive even the most vigilant users. Clicking on links such as the malicious "Reactivate Hulu" or "Extend for Free" could lead you to a counterfeit website designed to steal your personal information.

Upon landing on the fake site, you may be prompted to enter your Hulu login credentials and update your payment details. Don't do it, as this would result in handing over sensitive banking information directly to malicious actors. The rise in such phishing attempts underscores the importance of adhering to safety measures to safeguard against falling prey to cyber threats.

Never Trust These Types of Emails

Whenever you get an email from a company you do business with, always double-check the email address it's coming from. There's always a chance that a random email could be a scam. That's why you should never click on any links or open attachments from emails you weren't expecting. 

If you get a message saying there's an issue with your account, don't panic. Just log into your account like you normally would and see if there's actually a problem. If you think an email seems fishy, report it to your email provider as phishing so they can shut down the sender's account. Here is how to report phishing emails to Google and Outlook

If you accidentally gave your info to a fake Hulu site, call your bank or credit card company right away to let them know you've been scammed. Ask them to block any future charges and send you new cards. Contact one of the credit bureaus to add an extra layer of security to your account. Also, check your credit report for any signs of identity theft. Change all your passwords, especially for accounts linked to the compromised payment info. And turn on two-factor authentication whenever you can.


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