9 Examples of Bank of America Phishing Emails

Periodically, you may receive email alerts from Bank of America regarding potential issues with your account. However, it is important to be aware that these messages could be part of an email spoofing or phishing scam, designed to deceive you and compromise your financial security. While the exact amount lost to Bank of America phishing scams is not publicly disclosed, it is clear that email scams pose a significant threat. 

According to the FBI's annual Internet Crime Report, over $12.5 billion was lost to online fraud in 2023, representing a 22% increase from the previous year. In 2022, many Americans fell victim to email scams, losing over $420 million, with scammers frequently impersonating banks and financial institutions.

As a Bank of America account holder, it is crucial to remain vigilant and informed about these scams in order to safeguard your finances. Research indicates that individuals who are educated about specific scams are 80% less likely to become victims. In this article, I have outlined examples of Bank of America phishing emails to help you recognize warning signs and identify potential threats.

Example #1

a fake Bank of America Email

If you receive an email claiming to be from Bank of America that addresses you as "Dear Customer," beware - it is a phishing scam. Bank of America always addresses customers by their name. In the image above, the scammer reveals themselves by saying they request private information such as account numbers, card PINs, or Social Security/Tax ID numbers in their emails. It is highly unlikely that anyone would fall for such an obvious phishing attempt.

Example #2

an Example of Bank of America Phishing Email

If you receive an email such as the one above, claiming to be from Bank of America, instructing you to follow a suspicious link to update your account information, DO NOT click on it. Clicking on the link will redirect you to a fake Bank of America website where you will be asked to provide sensitive information.

Example #3

a fake Bank of America Email

As I pointed out earlier, Bank of America will always address you by your name, not "Dear Client." Phishing emails usually don't bother to address you by name. Instead, they go with generic greetings like "Dear Customer," "Dear Client," or "Dear Valued Customer." This impersonal approach helps scammers save time and reach as many people as possible. Basically, they use generic greetings because they're casting a wide net, hoping that at least a few people will take the bait out of the many they target. In addition, scammers often use "unusual login attempt" alerts to scare you and get you to act before you think.

Example #4

an Example of a Bank of America Phishing Email

Sometimes scammers already have some of your personal info before they try to scam you. Like in the pic above, the scammer knew the person's name. So even if an email looks like it's from Bank of America and it says your name, it could still be a scam. Look out for sketchy stuff like a button telling you to "Review account" like in the pic. Banks don't ask you to click buttons in emails to fix your account. And if you get an email saying your Bank of America account is suspended, don't stress. If I am not mistaken, scammers can't steal from a suspended account. Just chill and thank your lucky stars!

Example #5

an Example of a Bank of America Phishing Email

As you can clearly see, this phishing email addresses the recipient as "Hay Dear," which is an immediate red flag. No legitimate bank will ever address you in such a casual manner. Furthermore, the scammer attempts to instill fear in the recipient by claiming that someone has altered their alternate phone number. To add to the deception, a suspicious link is provided, which may appear legitimate at first glance.

But what else is there to this deceitful scheme, you may wonder? Well, let me enlighten you. Emails support HTML, allowing the destination of a link to differ from the displayed text, also known as anchor text or link text. In the case of the above email, clicking on "www.bankofamerica.com/phone" will actually redirect you to a phishing website. This means that the displayed text can be misleading, as in this case where "www.bankofamerica.com/phone" is the anchor text of the phishing link.

Should you ever receive an email of this nature, do not engage with it. Instead, disregard the email entirely and take matters into your own hands. Visit the official Bank of America website or app using your browser or phone, log in, and verify the information yourself.

Example #6

a fake Bank of America Email

Once again, any email claiming to be from Bank of America that instructs you to click on a suspicious link to review your account is a scam. At first glance, you may not realize that the above email is a fraudulent one. This is because it features Bank of America's official logo and describe a situation that seems plausible. However, the instruction to "click here to review your account" is a glaring red flag that you are dealing with a scam.

Example #7

a fake Bank of America Email

Warning: Do not open any attachments, including documents or graphics, from emails claiming to be from Bank of America. The recipient of the above email reported receiving a ZIP file containing a screensaver file embedded with a virus. In some instances, scammers may include attachments embedded with spyware in their phishing emails. Clicking on or downloading these attachments can allow spyware to infiltrate your computer, collect data from your device, and send it to the scammers.

Example #8

a fake Bank of America Email

If you receive an email like this and you're a Bank of America customer, do not respond. It's a scam trying to steal your personal information. Plus, the terrible grammar in the email is a dead giveaway that it's a scam. The scammers even provide a phone number and a phishing link in the email, hoping you'll fall for one of them.

Example #9

a fake Bank of America Email

Neglect any email that claims to be from Bank of America and threatens to suspend your account if you neglect it.

Don't Fall For Bank of America Phishing Email Scams

Unfortunately, scammers make it tricky to tell if a Bank of America email is real or fake. The logo, fonts, and design may look legit at first, but if you look closer, you'll start to see signs of phishing. By spotting these warning signs, you can get better at spotting a Bank of America phishing email.

You should note that scammers are always coming up with new ways to trick people, but they usually stick to sending fake emails. If you notice any of these red flags, take a step back:
  • You're rushed to act right away with a scary email that tugs at your heartstrings: Scammers might pretend to be a Bank of America employee and claim there's a big problem that needs fixing ASAP. Don't do anything until you've checked that the person contacting you is legit and the story is true.
  • You're asked for personal or account info: Like a verification code, bank account number, or PIN. Don't hand it over. Bank of America won't ever email you asking for that stuff.
Even though these signs are pretty obvious, not all Bank of America scams are easy to spot. So, it's best to avoid clicking on links or downloading attachments from emails claiming to be from Bank of America. By the way, most Bank of America work emails follow the format [first].[last] (ex. jane.doe@bofa.com), used by 93.8% of Bank of America employees.
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